Question 1

What does YINONGTE do?

Accepted Answer

YINONGTE is a fresh produce supply chain platform under EISHO Group. We connect overseas buyers with Chinese growers and suppliers, coordinating product sourcing, quality requirements, packaging, export documents and logistics.

Question 2

Who is the service designed for?

Accepted Answer

Our website is designed for professional buyers, including fruit importers and wholesalers. We focus on conversations with buyers in Indonesia, India and Malaysia, while other destination inquiries can be reviewed individually.

Question 3

How do I start an inquiry?

Accepted Answer

Tell us the product you need, its destination and a way to contact you. An estimated quantity and target shipping period are useful if known. You do not need a complete specification sheet to begin.

Question 4

Can you source a fruit that is not listed?

Accepted Answer

You can send a sourcing request for another agricultural product. We will review suitable origins, suppliers and seasonal options before confirming whether we can support it.

Question 5

Which fruits can I inquire about?

Accepted Answer

Our core range includes Wogan mandarins, Shine Muscat, Red Globe and Crimson Seedless grapes, Hami melons and Fuji apples. The actual origin, grade and availability are confirmed when you inquire.

Question 6

Are all fruits available year-round?

Accepted Answer

No blanket year-round promise applies to every fruit. Our multi-origin network provides seasonal sourcing options, but each product’s harvest, storage and shipment availability must be checked separately.

Question 7

How should I use the seasonal calendar?

Accepted Answer

Use it as an indicative planning reference, not a stock list. Highlighted months show reference harvest windows from our product materials. Unmarked or unconfirmed windows require a conversation with the sourcing team.

Question 8

Can you meet a particular size or sweetness requirement?

Accepted Answer

Share your requested specification and how it will be assessed. Our team can check available fruit and coordinate quality requirements. Any guaranteed range should be agreed for the specific order rather than assumed from a website description.

Question 9

What is your minimum order quantity?

Accepted Answer

Order size depends on the product, origin, packaging and shipping arrangement. Share your estimated volume and we will check feasible options. The website does not promise one minimum quantity across all products.

Question 10

Can you arrange mixed containers?

Accepted Answer

Potential combinations are reviewed against product availability, shipping conditions and destination requirements. Tell us the fruits and quantities you have in mind so we can assess an appropriate arrangement.

Question 11

Can we use our own packaging or brand?

Accepted Answer

We can coordinate customized packaging discussions, including carton design, labeling and packing specifications. Minimum quantities, lead times and costs are confirmed after the requirements are reviewed.

Question 12

Do you send samples internationally?

Accepted Answer

Our existing service guidance does not normally offer individual fresh fruit samples by international courier. Product photos, videos, specifications and quality information can support initial evaluation; discuss other inspection options with the team.

Question 13

How is quality coordinated?

Accepted Answer

The service covers product selection, grading and quality coordination with growers and packing partners. The checkpoints, sampling expectations and acceptance criteria should be agreed for your order.

Question 14

Are the farms and packing facilities owned by YINONGTE?

Accepted Answer

YINONGTE describes its model as a supplier and grower network with coordinated supply chain services. Photos of production, storage or shipment should not be taken as a claim that every facility is owned by YINONGTE.

Question 15

What export documents can you support?

Accepted Answer

Our service includes export documentation coordination. Depending on the destination and product, the discussion may include commercial invoices, packing lists, certificates of origin and phytosanitary documentation. The applicable documents are confirmed for the specific shipment.

Question 16

How are delivery terms and quality issues handled?

Accepted Answer

Shipping terms, inspection timing and the process for reporting an issue should be agreed before an order is finalized. Provide the intended destination and delivery plan so the team can explain a suitable process.

Clear answers for your next sourcing decision.

Getting started

Products & seasons

Packing & orders

Quality & delivery

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